Testimonials

Below are my recommendations on NextDoor, the social network for neighbors. Please note that your NextDoor account will only show you recommendations from people who live in your subdivision or those bordering yours. So, I’ve included the text of many of my recommendations below.

I also have all 5-star reviews on Google and Facebook.

As of March 2020, my recommendations are viewable to 163,918 NextDoor neighbors in 400 neighborhoods! I’m fortunate to have been a neighborhood freelancer part-time since 2003, and now to do this full-time starting in 2014, especially as Austin has grown so much. A special thanks to all the neighbors over the last 17 years who have helped make this possible.
https://nextdoor.com/pages/tech-support-kevin-austin-tx/recommend/

“Kevin is amazing! I had tried Apple support, going to the Apple store, and researching my issue by myself on my own. I found Kevin’s name on Nextdoor. He was very quick to respond, came to our house, and solved my tech problem. He was so good I scheduled another appointment immediately, to help us with some smaller tech issues we had given up on fixing. He is extremely knowledgeable in a variety of technology, is patient, and can explain things in non-technical language that is easy to understand. I will definitely use only him when I have issues or want to upgrade.” – K. B. from Balcones Park Edgemont

“My husband and I have to recommend Kevin Walter highly. He is on time, personable, friendly, and he has incredible know-how when it comes to anything computer-related and technical. We are so glad to have found him after years of fumbling in the dark trying to solve our own problems or find someone who can.” – The R’s from Shepherd Mountain

“Kevin can fix anything! He understands computers and is able to communicate in a way that even I can understand. He is a friendly, talented tech support person. I would recommend him to anyone who has a computer problem. Thanks Kevin!” – M.B. from Forest North Estates

“I recently worked with Kevin to cut the cable and it was a great experience! Kevin has a broad knowledge of the tech industry and uses it to find what service will be best for your needs. Plus, he followed up to be sure the choices we made were working for me. Knowledgeable and professional!!” – M.E. from Upper Northwest Hills

“Kevin has been my go-to tech support guy for over 4 years now. He is very friendly, loves my dog, and is quick and efficient. He’s very patient and keeps things simple. He’s saved me a lot of money by arguing with my cable TV and cell phone providers on an annual basis. He can work around busy schedules and can text or call when he’s on his way. You can book online at his website or call him. Highly recommended!” – L. P. from Edgemont-GlenRona

“I want to recommend Kevin Walter for help with getting rid of cable TV. I’m saving $120 per month now. I’m watching more of the shows I want, and fewer commercials. Plus I can watch most of my shows and news either at home or away from home. I did have to buy some equipment up front, and get my own antenna installed, because he doesn’t do wiring or mount TV’s etc. He’s been helping me with my other tech stuff for a few years now and is great.” – C. L. from Allandale North

“Kevin is reliable, experienced, and knowledgeable. Whatever your technical problem is–and whether on Mac or PC, iPhone or Android–he is qualified to help. He’s well-trained and up-to-date.” – J. W. from Allandale North

“I’d also like to highly recommend Kevin Walter for any tech support you might need. My devices were all out of whack and he was able to solve all of the problems . I had tried calling tech support through AT & T, had been on- line, and even went to the AT& T store wasting hours for nothing. Kevin also was able to call and get my bill reduced and again, after I had tried in vain to get rid of a plan I didn’t ask for and was told I would be charged $100 to terminate it. Plus he noticed I had an old converter box (analog) hooked up to my digital tv which I was not aware of so he ordered the correct one. They tried to charge for the new box, but he again was able to convince them that it should be free since it was their error from the start. I will be calling him again.” – J. T. from Highland Park West Balcones

“I can vouch for his high expertise, honesty, and willingness to tackle enthusiastically even the toughest computer-related problems.” … “I’d like to add that Kevin Walter has been for me an outstanding computer guru, for Windows, Macs, and Linux. He also is very knowledgeable about audio and video installations and home control systems. I’ve depended on him for nearly 7 years now, and have always found him honest, reliable, and helpful.” – R. W. from Bryker Woods

“I highly recommend Kevin if you need any help with anything technological…..tv systems, audio, computer….he even helped me with my garage door and gate remote! He also follows up with you to make sure everything is working properly. Kevin is kind, easy to work with and knowledgeable. He has been extremely helpful to us and we will continue to use him in the future.” – L. S. from Pemberton Heights

Tech Support Kevin saved my business. Basically, my business website was hit with malware that spammed my business email I could not get out of my client’s spam folders due to the reputation damage. From our initial call to his visit to my home he started mapping out a course of action and Kevin got me on the road to recovery. I also received a lot of unexpected extras like his advice on valuable Gmail plugins that have improved my workflow and efficiency. We as a household will be bringing Kevin back again and again for all of our tech needs.” – S. P. from Crestview

“I’ve been using Kevin for my technical support for over 5 years now. I operate my business from my home office and Kevin is my go-to support person. I cannot say enough great things about Kevin & my dependence on his service. He’s there for you!” – L. W. from Oak Forest

“Kevin is top notch! He is extremely professional, friendly and knowledgable [sic] about all of the latest and greatest involving cleaning up your computer, viruses, and security. I highly recommend him for any of your computer needs.” – J. K. from Brentwood North

 “Kevin is an excellent IT resource. He is ‘cutting edge’ with all applications and devices. He is an excellent teacher who can communicate well with all levels of expertise plus he has a great sense of humor and makes learning fun! He is not finished until the issue is solved and always goes the extra mile or 50 miles if need be. He is an outstanding IT professional – competent, patient and ethical.” – B. B. from Shepherd Mountain

“Kevin is very competent, knowledgeable, and willing to answer questions and explain what needs to be done. He is a treasure.” – D. P. from Brentwood South

“I would highly recommend Kevin. He helped me set up my new computer, and did a great job! He is very competent, patient, and has great people skills!” – P. H. from Highland Park West Balcones

“Kevin helped us fix some network printer issues as well as help us with changing our tv from Spectrum cable to internet programming. He was so nice, prompt & knowledgeable. He even followed up with us after the service.” – K. C. from Tarrytown West

“Kevin was awesome in getting me set up on a more efficient emailing platform for my small business plus he went above what was asked by suggesting ways to better optimize my system. I was very pleased with the results and I will be calling only on him next time to work on any personal or business system issues or upgrade needs. He was very prompt and very easy to work with plus his rates are very affordable for service rendered.” – C. S. from Allandale North

“Kevin came out today and helped with us with lots of connectivity issues with internet and computers and other devices. Has a lot of expertise and his rate is very reasonable. We highly recommend him.” – A. D. from Allandale South

“I’d like to recommend Kevin Walter for your personal IT needs. Kevin came to our home and assessed our needs. He helped us shop and make the switch from PC to Mac. He transferred all our files and made sure they worked. He also helped us when we needed a new printer. I can’t say enough good things about him. Give him a shout if need help.” – K. S. from Rosedale

“I’ve asked Kevin to work on various things – PC, smart TV, iPhone, help me select equipment – and I’ve found his work to be excellent! He listens and communicates well and stays focused on the problems to be solved. I’ve found that those innovative solutions simplified my life immensely! He’s personable and easy to be around and i completely trust him in my home. Kevin is a treasure to have in our neighborhood!” – D. M. from Highland